Terms of service
BellyMD Terms of Service
Version 1.2 — Effective May 5, 2026
1. Acceptance of Terms
These Terms of Service ("Terms") govern your access to and use of the MeNome mobile application, the belly-md.com website, and any products, content, or services made available by BellyMD, Inc. ("BellyMD," "we," "us," or "our") through them (collectively, the "Services"). By accessing or using the Services, or by purchasing any BellyMD product, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Services.
In these Terms, "Products" means dietary supplements and other physical goods sold by BellyMD through belly-md.com. "App" means the MeNome mobile application.
2. About BellyMD and the Services
BellyMD is a wellness and educational company focused on the gut-brain axis. The App is a wellness and educational platform that helps users track symptoms, identify patterns, and receive personalized insights. The Products are dietary supplements regulated as such under the Dietary Supplement Health and Education Act (DSHEA).
The Services and Products are not intended to diagnose, treat, cure, or prevent any disease, and BellyMD does not provide medical advice. Always consult a qualified healthcare provider for any medical concern. See Section 13.
3. Eligibility
You must be at least 13 years old to use the App and at least 18 years old to purchase Products or enter into any subscription. By using the Services you represent that you meet these requirements. If you are between 13 and 17, you represent that a parent or legal guardian has reviewed and consented to your use of the App.
4. Accounts and Security
You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account. You agree to notify us immediately at of any unauthorized use of your account. BellyMD is not liable for losses arising from your failure to safeguard your credentials. We may suspend or terminate accounts that we reasonably believe are compromised, fraudulent, or in violation of these Terms.
5. Acceptable Use
You agree to use the Services only for lawful purposes and in accordance with these Terms. You will not:
(a) violate any applicable law or regulation;
(b) impersonate any person or entity, or misrepresent your affiliation with any person or entity;
(c) interfere with, disrupt, or place an unreasonable load on the Services or the networks supporting them;
(d) attempt to gain unauthorized access to the Services, related systems, or other users' accounts;
(e) reverse engineer, decompile, or disassemble any portion of the Services, except to the limited extent permitted by applicable law;
(f) transmit any virus, malware, or other harmful code;
(g) scrape, harvest, or otherwise collect information about other users without their consent;
(h) use the Services for any commercial purpose, including resale of access, without our prior written consent.
6. Privacy and Data
Your use of the Services is governed by our Privacy Policy, which describes how we collect, use, and protect your information.
6.1 In-App Account Deletion. You may delete your MeNome account at any time through the App: Profile › Account › Delete Account. Deletion is permanent and cannot be undone.
6.2 Apple Health and HealthKit. If you connect Apple HealthKit, we access only the data types you explicitly authorize. HealthKit data is used solely within the App to generate personalized insights for you and is never sold or shared with third parties for advertising or marketing purposes.
7. AI and Automated Insights
The App uses artificial intelligence and statistical models to generate personalized insights, summaries, and recommendations based on the data you provide. AI output is informational and educational only. It is not medical advice and is not a substitute for evaluation by a qualified clinician. AI systems can and do produce incorrect, incomplete, or misleading output. You are solely responsible for any decision you make based on AI output, and you should not act on it without consulting a qualified healthcare provider.
8. Intellectual Property
All content, features, and functionality of the Services, including text, graphics, logos, icons, images, audio, video, software, formulations, product designs, and underlying methodologies, are the exclusive property of BellyMD or its licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Services for your personal, non-commercial use, subject to these Terms. You may not reproduce, distribute, modify, publicly display, or create derivative works of any portion of the Services without our prior written consent.
9. Third-Party Services
The Services may link to or integrate with third-party websites, apps, or services. We do not control, and are not responsible for, the content, privacy practices, or terms of any third-party service. Your interaction with any third-party service is at your own risk and governed by that third party's terms.
10. Products, Orders, and 365-Day Satisfaction Guarantee
10.1 Orders. All orders are subject to acceptance by BellyMD. We may decline or cancel any order at any time, including for suspected fraud, pricing errors, inventory limitations, or violation of these Terms. Title and risk of loss pass to you upon delivery to the carrier.
10.2 Personal Use. Products are sold for personal consumption only. You may not purchase Products for resale, redistribution, or commercial use without our prior written consent. Resale, including via online marketplaces, voids any guarantee.
10.3 365-Day Satisfaction Guarantee. We stand behind our Products. As a courtesy to first-time customers, if you have given a BellyMD Product an honest trial and are not satisfied, you may request a refund of the Product purchase price for that bottle, subject to all of the conditions in this Section 10.
To qualify, all of the following must be true:
(a) you are the original purchaser of record;
(b) your refund request is submitted to no earlier than thirty (30) days and no later than three hundred sixty-five (365) days from the delivery date, and includes your order number and a brief reason for the request. The 30-day minimum exists because BellyMD Products work through cumulative daily use, and we ask you to give the formula a fair trial before requesting a refund;
(c) the request is for one (1) bottle, one (1) time, per customer, household, payment method, billing address, and shipping address, for the lifetime of the customer relationship, regardless of which Product was purchased; and
(d) the order was placed directly through belly-md.com. Purchases made through Amazon, retail partners, or any other third-party seller are governed by that seller's policies and are not eligible.
10.4 Exclusions. The Satisfaction Guarantee does not apply to, and refunds will not be issued for:
(a) any second or subsequent bottle within a single order;
(b) any subscription renewal shipment after the first shipment of a given subscription;
(c) any order placed by a customer (or by anyone in the customer's household) who has previously received a refund under this Guarantee, regardless of the email address, account, payment method, billing address, or shipping address used;
(d) bundles, multi-packs, gift cards, digital goods, or App subscriptions;
(e) Products that have been resold, transferred, gifted, repackaged, or shipped to a recipient other than the original purchaser;
(f) shipping, handling, taxes, or duties;
(g) any request submitted within the first thirty (30) days following delivery, or after three hundred sixty-five (365) days from delivery.
10.5 Anti-Abuse. The 30-to-365-day window and the one-bottle-per-customer cap are firm. We reserve the right, in our sole and reasonable discretion, to deny any refund request, cancel any order, refuse future orders, or suspend or terminate any account where we determine in good faith that this Section 10 has been or is being abused, including through repeated requests under different identifiers, fraudulent claims, chargeback misuse, or coordinated attempts to circumvent the one-bottle limit.
10.6 Return of Product. We do not require return of the bottle to process a qualifying refund. By accepting a refund, you agree to discontinue use of the Product and dispose of any remaining Product safely.
10.7 Refund Method and Timing. Approved refunds are issued to the original payment method within 7 to 10 business days of approval.
10.8 Sole Remedy. Except where a non-waivable consumer right under applicable law provides otherwise, the Satisfaction Guarantee is your sole and exclusive remedy for Product dissatisfaction.
11. In-App Purchases and Subscriptions
11.1 Auto-Renewal. App subscriptions automatically renew at the then-current price unless canceled at least 24 hours before the end of the current billing period. Your account will be charged for renewal within 24 hours of the period end.
11.2 Manage or Cancel. You can manage or cancel your App subscription through your device's account settings (Apple App Store or Google Play). Deleting the App does not cancel your subscription.
11.3 Family Sharing. Some App subscriptions may support Family Sharing where enabled by the platform. See the App's product page for details.
11.4 Price Changes. We may change subscription prices with reasonable advance notice. Price changes take effect at the start of the next billing period, and your continued use after the change constitutes acceptance.
11.5 No App Refunds Outside Platform Policy. Refunds for App subscriptions are governed by the applicable platform (App Store or Google Play). The Satisfaction Guarantee in Section 10 applies only to physical Products and does not apply to App subscriptions, in-app purchases, or digital content.
12. Mobile Messaging
By providing your phone number and opting in, you consent to receive recurring SMS or MMS messages from BellyMD, which may include transactional messages, wellness reminders, abandoned-cart notifications, promotional content where you have separately consented, and service updates. Message and data rates may apply.
12.1 Opt-Out and Help. Reply STOP at any time to opt out of all marketing messages. Reply HELP for assistance, or email .
12.2 Frequency. Message frequency varies. We do not guarantee delivery, and carriers are not liable for delayed or undelivered messages.
12.3 Data. We collect phone numbers, carrier information, and delivery metadata to send and manage SMS communications. SMS opt-in data and consent are not shared with third parties for their own marketing purposes. We do not use your location for SMS targeting.
12.4 Changes. We may update these mobile messaging terms with reasonable notice. Continued participation after the effective date of an update constitutes acceptance.
13. Medical Disclaimer
THE SERVICES AND PRODUCTS ARE NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. ALWAYS SEEK THE ADVICE OF A QUALIFIED HEALTHCARE PROVIDER WITH ANY QUESTION YOU HAVE REGARDING A MEDICAL CONDITION OR BEFORE STARTING ANY DIETARY SUPPLEMENT, INCLUDING BELLYMD PRODUCTS. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ, SEEN, OR HEARD IN THE SERVICES OR ON A PRODUCT LABEL. IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY, CALL 911 OR YOUR LOCAL EMERGENCY NUMBER IMMEDIATELY.
Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease.
14. Disclaimer of Warranties
EXCEPT AS EXPRESSLY SET FORTH IN SECTION 10, AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. BELLYMD AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY INSIGHT, RECOMMENDATION, OR OUTPUT WILL BE ACCURATE OR RELIABLE.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL BELLYMD OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST DATA, LOSS OF GOODWILL, OR PERSONAL INJURY, ARISING OUT OF OR RELATED TO THE SERVICES, THE PRODUCTS, OR THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF BELLYMD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES, THE PRODUCTS, OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS PAID BY YOU TO BELLYMD IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
THE LIMITATIONS IN THIS SECTION ARE A FUNDAMENTAL ELEMENT OF THE BARGAIN BETWEEN YOU AND BELLYMD AND APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
16. Indemnification
You agree to defend, indemnify, and hold harmless BellyMD and its affiliates, officers, directors, employees, agents, and licensors from and against any claim, demand, loss, liability, damage, or expense (including reasonable attorneys' fees) arising out of or relating to: (a) your use or misuse of the Services or Products; (b) your violation of these Terms; (c) your violation of any law or third-party right; or (d) any content or information you submit to the Services. We reserve the right to assume the exclusive defense of any matter subject to indemnification, in which case you agree to cooperate with our defense.
17. Disputes; Binding Arbitration; Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES BINDING ARBITRATION OF DISPUTES ON AN INDIVIDUAL BASIS AND LIMITS YOUR RIGHTS TO BRING AN ACTION IN COURT, HAVE A JURY TRIAL, OR PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.
17.1 Informal Resolution. Before filing any claim, you agree to try in good faith to resolve the dispute by emailing with a written description of the issue and the relief sought. The parties will attempt to resolve the matter informally for at least sixty (60) days before either party may commence arbitration.
17.2 Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or the Products that is not resolved informally will be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules, by a single arbitrator. The seat of arbitration is Wilmington, Delaware. Hearings may be held by video conference at the parties' agreement. Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this Section.
17.3 Class Action Waiver. YOU AND BELLYMD AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.
17.4 Exceptions. Either party may bring an individual action in small-claims court for any claim within that court's jurisdiction. Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights, pending the appointment of an arbitrator.
17.5 30-Day Opt-Out. You may opt out of this Section 17 by emailing within 30 days of first accepting these Terms with the subject line "Arbitration Opt-Out" and including your full name, billing address, and the email associated with your account. Opting out does not affect the rest of these Terms.
17.6 Severability of Section 17. If the class-action waiver in Section 17.3 is found unenforceable as to any claim, that claim must be litigated in court under Section 18, but the remainder of Section 17 will continue to apply.
18. Governing Law and Venue
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws principles. Subject to Section 17, any action permitted to be brought in court will be filed exclusively in the state or federal courts located in Delaware, and the parties consent to the personal jurisdiction of those courts.
19. Changes to the Services or Terms
We may modify, suspend, or discontinue any part of the Services at any time. We may also update these Terms from time to time. We will provide notice of material changes by posting the updated Terms on belly-md.com and, where appropriate, by in-App or email notice. Material changes are effective on the date stated in the updated Terms. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Services.
20. Force Majeure
BellyMD will not be liable for any failure or delay in performance caused by an event beyond our reasonable control, including acts of God, natural disasters, epidemics or pandemics, war, terrorism, civil unrest, labor disputes, government action, internet or utility outages, supplier or carrier failure, or other similar events.
21. Miscellaneous
21.1 Entire Agreement. These Terms, together with the Privacy Policy and any policies referenced here, constitute the entire agreement between you and BellyMD regarding the Services and supersede any prior agreements on the same subject matter.
21.2 Severability. If any provision is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
21.3 No Waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
21.4 Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, or sale of all or substantially all of our assets.
21.5 Notices. Notices to BellyMD must be sent to or to the address in Section 23. Notices to you may be sent to the email associated with your account or posted in the Services.
21.6 Headings. Section headings are for convenience only and have no substantive effect.
22. Apple Platform Terms (App Store EULA Requirements)
22.1 Acknowledgement. These Terms are between you and BellyMD only, not with Apple Inc. BellyMD is solely responsible for the App and its content.
22.2 Scope of License. The license granted to you is limited to a non-transferable license to use the App on any Apple-branded products that you own or control, as permitted by the App Store Terms of Service.
22.3 Maintenance and Support. BellyMD is solely responsible for providing maintenance and support services for the App. Apple has no obligation to provide maintenance or support.
22.4 Warranty and Apple's Refund Remedy. BellyMD is solely responsible for any product warranties. In the event of failure to conform to any applicable warranty, you may notify Apple for a refund of the App purchase price (if any). Apple has no other warranty obligation with respect to the App.
22.5 Product Claims. BellyMD, not Apple, is responsible for addressing any claims relating to the App, including product liability claims and claims that the App fails to conform to any applicable legal or regulatory requirement.
22.6 Intellectual Property. BellyMD, not Apple, is responsible for the investigation, defense, settlement, and discharge of any third-party intellectual property infringement claim relating to the App.
22.7 Legal Compliance and Export. You represent and warrant that you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. government list of prohibited or restricted parties.
22.8 Third-Party Terms. You must comply with applicable third-party terms of agreement when using the App.
22.9 Third-Party Beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
22.10 Developer Contact. For questions or complaints regarding the App, contact BellyMD at .
23. Contact
BellyMD, Inc.
838 Walker Road, Suite 21-2
Dover, DE 19904
Email:
